Root Cause Analysis and Problem Solving - CapGrow Ptd Ltd

Root cause analysis (RCA) [i.e. also called root cause failure analysis (RCFA)] enables systematic evaluation of potential failures in industrial systems to investigate the basic causes. If the basic causes (or also called root causes) are corrected or prevented, then it shall significantly be reduced the potential of reappearance them. This course focuses methodologies that would support investigating potential failures [e.g. failure mode effect analysis (FMEA) and failure mode effect and criticality analysis (FMECA)] so that when the contributing causes are eliminated, the failures would be prevented. In addition, it focuses on minimizing potential failures due to human factors, with special focus on minimizing the variability of investigations, assessments, evaluations and recommendations. It also focuses on some of benchmarking accident investigation & analysis techniques. The role of having competence in the application of different accident/incident investigation tools in assisting industrial organizations to learn; to prevent the recurrence of accidents; to evaluate the extent and location of management defects (root-causes), which contributed to the accident event shall be presented. The use of analytical accident investigation tools [e.g. use of analytic hierarchy process (AHP) based potential root cause prioritizations] to achieve continuous improvement (i.e. use of lean thinking) in health, safety, environment and quality (HSE&Q) performance will be discussed.

By attending this course, you will able to:

• LEARN systematic evaluation of potential failures.
• UNDERSTAND human factors related to root causes and how to minimize variability.
• GAIN insights into different data analysis techniques and tools for investigation
• KNOW how to prioritize root causes based on multi-criteria decision analysis tool (e.g. AHP).
• LEARN through industrial case studies to optimize the takeaways from the course
• UNDERSTAND how to use ‘lean thinking’ for continuous improvement with special focus on HSE and Q.

This course is intended for all staff roles in engineering, technical and supporting departments with responsibility for ensuring safety in the workplace and for conducting, leading, reviewing and approving incident investigations